Free Technology Guide

phone systems reference guide, telecoms help manual

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FREE TECHNOLOGY GUIDE

Free Telecoms reference guide, what does it all mean?

ISDN30, ISDN2, DDI, CLI, Alpha Tagging, Trunk to Trunk Transfer, CTI, Screen Pop, Power Dial, CTI, Intelligent Call Routing, Voicemail, Auto Attendant, ACD, Unified Messaging, Analogue, Digital, TAPI, VPN, QSig, Voice Over IP, QoS, PBX systems, Keysystem, Hybrid system, Convergence system, Voice over IP Systems, IP Centric system, Keyphone, POT

Do the words above baffle you? If they do, then you will benefit from The Southern Communications Telecoms Guides. We have put together these jargon busters to help you understand the terms used when deciding your telecoms strategy.

Click on guides below for simple explanations:

TELEPHONE SYSTEM TYPES : PBX systems, Keysystems, Hybrids, Convergence systems, Voice over IP Systems, IP Centric systems, Keyphones, POTs.
ISDN : ISDN30, ISDN2, DDI, CLI, Alpha Tagging, Trunk to Trunk Transfer, CTI, Screen Pop, Power Dial, Intelligent Call Routing
VOICE PROCESSING : Voicemail, Auto Attendant, Unified Messaging
CALL ROUTING : Learn about effective call handling. Hunt Groups, Call Centres, Automatic Call Distribution (ACD) & Intelligent Call Routing.
VOICE OVER IP : VoIP, IP Trunks, IP Telephones, Peer-to-Peer, ToIP, H323 and QoS explained.
LEAST COST ROUTING (LCR) : How to save money on your telephone calls. Smart boxes, LCR software & CPS.
MULTI - SITE APPLICATIONS : More than one office? Voice VPN, AC-15, DPNSS, E1, QSig & Multiplexers explained.

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